Letenia

RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after Our 14 day Money Back Guarantee
A lot of love and care has gone into developing Tunita products and we are so confident that you’ll love them we are offering a 14 day Money Back Guarantee with no questions asked.
If for any reason you are not happy with your purchase, please send us an email by ”contact@ “ and include your order number in the email.
Please allow 2-3 working days for us to review your claim. If your claim is approved, we will provide you with a RA number along with our return shipping address. The customer will be responsible for the return shipping fee and also a 25% admin fee which will be deducted from the refund total.

Our returns period is extended from the date you receive your order.

We aim to process all orders within 14 working days, however, in some cases this may be extended to 30 working days, due to this busy time of year.
Please Contact us on ” contact@ if you have any questions.

Terms & Conditions

• Your claim must be lodged within 14 days from your purchase date.
• Our Money Back Guarantee doesn’t apply to any products bought during a sale period or where a discount/promotional code has been used.
• The customer is only able to make a claim once and it must be their first order on ”Tunita.com“. If you have previously bought from us, unfortunately you aren’t eligible to lodge a money back claim.

Standard Shipping Times
USA and Canada: 6 – 14 days
Oceania: 8 – 14 days
Europe: 8 – 14 days

Processing Times:
Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Delivery Tracking:
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, it’s okay. Contact us and we’ll fix it!
If you need more detailed information, please send us an email at “contact@” and we’ll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!